The insurance industry has a skills gap

Recent studies predict a reduction in the salaried workforce of insurance companies of 20% to 50% in the near future. Due to increased mobility, it will no longer be possible for a person to stay employed with the same insurance company all his life.

This trend is all the more alarming as the insurance industry is already experiencing a skills gap. Developing countries will be the big losers in these changes.

Surveys show that in developed insurance markets, only about a third of players feel they have sufficiently competent staff to meet their needs.

Insurers' skill deficits are worsened by the emergence or strengthening of

  • regulatory requirements: detailed reporting to supervisory authorities,
  • internal requirements: internal audit, tightening of guidelines,
  • of digitization, big data, cloud,...
  • mobile internet: laptops, tablets,
  • portable and/or embedded measurement equipment: sensors on objects and human beings, autonomous cars, etc.
  • social networks, interactive applications,...

There is a notorious shortage of personnel specialized in these activities. The labor market and the academic structures are unable to meet the demand. The immigration of skills is only a palliative. It transfers the problem but does not solve it.

There is a notorious shortage of personnel specialized in these activities. The labor market and the academic structures are unable to meet the demand. The immigration of skills is only a palliative. It transfers the problem but does not solve it.

Source: Atlas Magazine

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